Shipping & Refunds

Everything you need to know about our shipping and return policies

Shipping Information

We offer fast and reliable shipping to locations worldwide. Orders are typically processed within 1-2 business days.

Shipping times:

  • UK: 2-4 business days
  • Europe: 3-7 business days
  • International: 7-14 business days

Free shipping on orders over £50.

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy, you can return items within 30 days of delivery.

Return conditions:

  • Items must be unused and in original packaging
  • Tags must be attached
  • Proof of purchase required

Please contact our customer service team to initiate a return.

Refunds

Once we receive your returned item, we'll inspect it and process your refund within 5-7 business days.

Refund method:

  • Refunds will be issued to your original payment method
  • Shipping costs are non-refundable
  • You'll receive an email confirmation once processed

Questions?

If you have any questions about shipping, returns, or refunds, please don't hesitate to contact us.

Email: support@yourstore.com
Phone: +44 20 1234 5678

Our customer service team is available Monday-Friday, 9am-5pm GMT.